Postal and Billing Address
When you place an order at DSM Online, the information relative to the postal and billing
addresses are immediately included in our internal database in order to be able to respond
correctly and quickly to the service you request, the delivery of a product or service. This
information is conserved strictly for internal use of customer service and is used strictly to serve
When you place an order at DSM Online, your email address is also collected in order to send you
a copy of your invoice and a tracking number during delivery of your purchase. This email address
is also conserved in our database in order to serve you better.
Your sensitive information is never shared, rented or sold to a third party. This information can be
shared if is requested legally.
To improve your online experience with , the majority of our pages use "cookies". These cookies
can in no way divulge personal information and can not be used to deliver or activate a virus. The
cookies provide us vital information on navigation, purchase statistics, entry and exit pages on our
website, origins of user traffic, etc. This information allows DSM Online to optimize our internet
activities to better serve you.
in your browser. Be aware, that in such a case, you will not only have problems browsing the DSM
Online, but also have problems browsing the internet correctly.